How to turn on the sound in Zoom – detailed instructions

10 October 2023

Many cloud service users often wonder how to turn on the sound in Zoom. Usually such a problem occurs when entering the broadcast. But there are ways to solve it, which we will discuss further.

What to do if you can’t hear the participants of the conversation


To correct the situation, you need to perform a number of simple actions.

Connect microphone

Pay attention to the lower part of the broadcast screen, which is on the left – if you see an icon with an image of headphones and an arrow, then most likely there is no audio connected. Click on it, and then on the inscription “Log in to the broadcast from a PC” and “Call with sound” or with a similar name – verbal expressions may differ slightly depending on the versions of the service.

Test the speaker operation

How else can I turn on the sound in the Zoom conference? Sometimes the speech is not heard because of the quiet mode. To switch to the speaker, click on the horn sign on the top left and check again. If this method does not work, it is worth checking the sound through the volume up button.

Check the speakers

To fix the problem, follow these steps:

  1. First, you should make sure that they are enabled – the icon is located in the upper left part.
  2. Turn up the volume on your phone using the volume control buttons or the notification bar. Sometimes the “vibration” mode can be set for the volume of the mobile phone, while it is turned on in the service itself.
  3. Use headphones.
  4. Restart your phone. 
  5. Reinstall the program.

This method clearly shows how to connect sound to Zoom on your phone.

Pay attention to the sound devices of all participants

If you see a crossed-out device icon next to the names of the interlocutors, write to them in the chat to turn it on. To do this, just click on it at the bottom left. If they have an icon with an image of headphones, you need to click on it, and then on “Log in to the audio broadcast from the computer”. As mentioned earlier, another similar name can be used, similar to this – it all depends on your cloud program.

How to turn on the microphone in Zoom if they can’t hear your speech

Communicates in zoom

Make sure the sound is on

The icon of the sound device should not be crossed out. If so, fix it by clicking on it.

See how the microphone is configured

An arrow is depicted on the right side of the sign. Click on it, select settings and check the volume.If you click on the name of your microphone, you can see more audio devices. They should also check for sound.

Make sure that Zoom has access to the microphone


In the “Settings” section, click on “Privacy” and then go to the microphone. Pay attention to the item with allowed access from applications to the latter. Activate it if it is turned off.


Click on the Apple logo and go to “System Settings”, then to Protection and Security. Select “Privacy”, and then go to the device settings. Here you will see if there is a check mark next to the Zoom program.



Go to the Zoom website and click on the lock icon located near the page address. In the drop-down menu, click on “Microphone” and allow use. If the settings do not open, type the phrase “how to allow the use of a microphone” in the search bar and add the browser you use.


Go to the operating system settings, namely the list of applications and select Zoom. If the microphone is inactive among the permissions, correct it by clicking on it.


In the menu, go to “Privacy”, and then “Microphone”. Repeat the same steps as for the Android system.

How to turn on the sound in Zoom if nothing helps


You will need to restart and reinstall the program. If this method did not work, you should contact the official support service.

Automatic summary of meetings in Zoom / Google Meets / Microsoft Teams